ChainControl: One of the Ingredients for Perfect Maintenance

With ChainControl, we monitor the various components in the parking chain. If a specific component deviates from the standard, we immediately identify where the disruption occurs and notify the responsible party, allowing them to quickly address the issue. This approach significantly increases the uptime of parking systems.

Pinpointing the Problem

Imagine a customer trying to purchase parking rights at a meter, but the transaction fails. What’s causing the issue? The days when it was solely the meter’s fault are long gone. Today, a complex chain of systems, data exchanges, and communication protocols is involved in parking transactions, with different parties responsible for each component. So how do we quickly identify where a disruption is occurring and ensure the right party resolves it?

Based on Expected Behavior

We’ve developed ChainControl to address this challenge. This system monitors the entire parking chain 24/7 through automated processes. The foundation of ChainControl is the expected behavior of systems, based on historical data. By collecting and analyzing data, we determine the normal operation of a system at a specific location and time. If the behavior deviates, we immediately know something is wrong.

When a component fails to function as defined, a notification is generated and sent to the relevant stakeholders. Depending on the nature of the disruption, a specific follow-up process is initiated.

Improved Oversight

This system is a game-changer for municipalities seeking better control. ChainControl not only registers the uptime of various components in the parking chain but also tracks the performance levels agreed upon in contracts. Moreover, it helps improve these metrics—early detection means quicker action by the right party.

Our service team wouldn’t want to work without ChainControl anymore! Interested in learning more or exploring how ChainControl can benefit your organization? Contact our account manager for further details.

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